Knowledge Base - Marketing Master IO

Assigning OpenAI Embedding Campaign to Chatbot defaults.

The process described involves assigning an OpenAI Embedding Campaign to Chatbot defaults on Facebook and Instagram. The user must first navigate to dash.marketingmaster.io and select the Facebook & Instagram option. From there, they can click on Chatbot Defaults and select the OpenAI Embedding they wish to use. It is important to note that only launched OpenAI Embeddings will appear here. The user can then select the frequency at which they would like the bot to respond to incoming chats and click "Save Chatbot Defaults". Once they have confirmed their selections, they can click OK to finalize the process.

Use-case:

A business that wants to automate their customer service on Facebook and Instagram using a chatbot. By using OpenAI Embedding technology, the chatbot can provide personalized and relevant responses to customer inquiries, increasing customer satisfaction and improving response times. By setting the OpenAI Embedding as the Chatbot Default Reply, the business can ensure that all customer inquiries are answered in a timely and consistent manner. The ability to configure the frequency at which the bot responds allows for further customization and control over the customer service experience.

1. Go to dash.marketingmaster.io

2. Click on Facebook & Instagram

Click on Facebook & Instagram

3. Click on Chatbot Defaults

Click on Chatbot Defaults

4. Select the OpenAI Embedding you want to use.

Please take note that only LAUNCHED OpenAI Embeddings will appear here.

Select the OpenAI Embedding you want to use.

5. Select Frequency

Frequency refers to how often you would like the bot to response to any incoming chats.

Select Frequency

6. Click "Save Chatbot Defaults"

Click "Save Chatbot Defaults"

7. Click on OK

You have now set the OpenAI Embedding us your Chatbot Default Reply.

Click on OK