Knowledge Base - Marketing Master IO

Chatbot Flow: Product Search

How to use the Product Search element:

Steps in creating Product Search Element:

The product search element is very useful if you have an e-commerce store. You can automatically display your products within the chat conversation and users can directly navigate to the product page by clicking Buy Now button.

  1. Please Right Click on the interface > select Product Search element element

  2. Click on Product Search element > Select Product and enter Call to Action


  3. Add a User Input element to grab users' queries for product search.

  4. Add a Text element and request for a product search.

  5. Add one more Text element for the unavailable product.

  6. Add a keyword-based trigger to initiate the flow.

  7. Connect node sockets correctly.

  8. Our first product search flow is now ready.