Knowledge Base - Marketing Master IO

Configuring and Launching Ice Breakers (FAQs)

In this article, you'll learn to configure Ice Breakers.

Ice Breakers provide a way for users to start a conversation with a business with a list of frequently asked questions.

Let's Configure Ice Breakers

  1. Click Facebook & Instagram on the Navigation Pane and select Ice Breakers (FAQs)


  2. Select Your Page > Enter Questions and Select respective Messenger Flow

  3. Add multiple questions by clicking the "+" icon.


  4. Once done, click the Launch Ice Breaker to enable the Ice Breakers on your messenger.