Configuring and Launching Ice Breakers (FAQs)
In this article, you'll learn to configure Ice Breakers.
Ice Breakers provide a way for users to start a conversation with a business with a list of frequently asked questions.
Let's Configure Ice Breakers
Click Facebook & Instagram on the Navigation Pane and select Ice Breakers (FAQs)
Select Your Page > Enter Questions and Select respective Messenger Flow
Add multiple questions by clicking the "+" icon.
Once done, click the Launch Ice Breaker to enable the Ice Breakers on your messenger.