Knowledge Base - Marketing Master IO

Importing Previous Conversations from Messenger/Instagram

By default, the Messenger and Instagram chat conversations start with a blank slate.

But you can Import previous conversations by Importing the subscribers from your chosen FB pages or Instagram Business accounts.

  1. Go to Facebook & Instagram > Subscribers

    image.png

  2. Select the Facebook Page/Instagram > Click Import Subscribers from Page

    image.png

  3. Successfully Enabled Subscriber Import Process! It may take a few minutes to import all the subscribers.

    image.png

  4. You can see the number of messenger subscribers.

    image.png