Breaking down large Flow to smaller ones
In this article, you'll learn how to break down complex flows into smaller ones.
Go to Omnichannel Flows > Click Create Suitcase
Enter suitcase Name > Click OK
Adding flow to suitcase
Drag the flow into the suitcase and drop it.
You'll receive a success message when the flow is added to the suitcase.
Click the Suitcase > Edit Flow
Here we need to covert some elements into a separate flow: Select the elements by holding "SHIFT" > then click the Convert Select to Flow icon at the right and Enter Flow Name
Go back to the suitcase and you'll see a draft flow
Go to draft flow and Click on Edit
Connect the node socket and click Save
Go to the old Flow > Edit Flow
Delete the elements which we have added to the new flow
Add a Go to flow element
select the flow elements from the new flow
Connect node sockets and Save
You can repeat the same steps to break down your complex flows into smaller ones.