Knowledge Base - Marketing Master IO

Configuring Chatbot Defaults

In this article, you'll learn to set up Chatbot Defaults for Messenger and Instagram.

Chatbot Defaults is just a Default Reply for Messenger and Instagram Story Mentions.

Configure Default Reply for Messenger

  1. Click Facebook & Instagram on the Navigation Pane and select Chatbot Defaults

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  2. Select Your Page

  3. Select Chat Flow to be used as Default Reply

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  4. Click on Save Chatbot Defaults


Configure Default Reply for Instagram Story Mentions

  1. Click Facebook & Instagram on the Navigation Pane and select Chatbot Defaults

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  2. Select Instagram Account - You'll need to allow Massages access to 3rd Party Tools.

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  3. Select Chat Flow to be used as Default Reply

  4. Click on Save Chatbot Defaults.

Your default replies are now active. You can disable it anytime.