Configuring Chatbot Defaults
In this article, you'll learn to set up Chatbot Defaults for Messenger and Instagram.
Chatbot Defaults is just a Default Reply for Messenger and Instagram Story Mentions.
Configure Default Reply for Messenger
Click Facebook & Instagram on the Navigation Pane and select Chatbot Defaults
Select Your Page
Select Chat Flow to be used as Default Reply
Click on Save Chatbot Defaults
Configure Default Reply for Instagram Story Mentions
Click Facebook & Instagram on the Navigation Pane and select Chatbot Defaults
Select Instagram Account - You'll need to allow Massages access to 3rd Party Tools.
Select Chat Flow to be used as Default Reply
Click on Save Chatbot Defaults.
Your default replies are now active. You can disable it anytime.